Watch webinars from investment updates to the latest thinking around financial wellbeing, complete the questions and collect your CPD certificate. You need to complete a minimum 35 hours of CPD for retail investment activities each year, of which at least 21 hours must be structured. 

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Video 40 min cpd

How to create financial advice for real lives

In this session, Dr Thomas Mathar, Head of Money:Mindshift, reflects on what it means to be human centric in your advice approach as opposed to client or product centric and how that translates to your client meetings.

Webinar 40 min cpd

The first meeting: How to know your ideal client

Discover how to transform your client conversations with a human-centric approach to financial advice. This session explores the art of building trust, listening deeply, and structuring the perfect initial meeting - moving beyond products and transactions to connect with your clients’ real lives, values, and emotional needs.

Webinar 35 min cpd

Planning: How to understand your clients' emotional drivers

In this webinar Dr Tom introduces a human-centric approach to financial planning meetings, focusing on understanding clients’ values, emotions, and life goals - not just their finances. Discover practical ways advisers to build trust, ask meaningful questions, and help clients balance present needs with future aspirations.

Webinar 30 min cpd

The client review: How to build trust from staying curious

Dr Tom explores how moving beyond product‑centric and traditional client‑centric models can transform review meetings into deeper, more meaningful conversations. Discover practical ways to build trust through curiosity, ask more insightful questions, and listen reflectively.

Webinar 30 min cpd

The long-term client: How to deepen your relationship

In this webinar, Dr Tom covers how to make long-term client review meetings more meaningful - by deepening trust, listening actively, and using the hopes and fears approach to connect financial planning with your client’s evolving goals.

Article 30 min cpd

Pension contributions

A technical guide to pension contributions

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Article 30 min cpd

Pensions and divorce

A technical guide to pensions and divorce

Article 60 min cpd

Abolition of the lifetime allowance

The 6 April 2024 saw the removal of the lifetime allowance from pensions tax legislation. Uncover the changes in our articles, covering topics including the three new allowances, transitional arrangements and the abolition of the lifetime allowance.

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